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amandieventer A

1 reviews | Active since Jan 2017

23 Aug 2024, 15:07

NO ASSISTANCE, NO UNDERSTANDING AND NO ACCOUNT 1 MONTH LATER!!!!!!

I have been now struggling to open an account for my company ( I second account) i have signed documents, met with consultants, emailed 20 consultants, made 10 calls and still I have no answer nor an account. I am placed on hold for 15min and then it is noted it is escalated..... NO IT WAS NOT. Bank manager not available, then others promising to assist but they do not. Sick of it. Ridiculous. I have been with Standard Bank for many years and this is by far the wort

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Replies (1)
Standard Bank
Standard Bank's reply23 Aug 2024, 15:16
Official
Dear Amandie

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindly advise which account you are currently opening in order for our to assist. 

We look forward to your response.

Kindest regards, 
Standard Bank Hello Peter Team 
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