MW
Mozenique W

1 reviews | Active since Jul 2019

28 Apr 2020, 15:05

No Assistance from my bank during Covid-19 Pandamic

I regret partnering with this bank and using its products, now that I need them during this pandemic they refuse to help me, my accounts are up to date yet I do not qualify for the relief... very disappointed in you Standard Bank

0
Replies (2)
Standard Bank
Standard Bank's reply28 Apr 2020, 15:34
Official
Hello Mozenique Van Wyk

Thank you for posting your comments. 

Your matter has escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply06 May 2020, 15:03
Official
Dear Mozenique Van Wyk

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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