NO ASSISTANCE

I am trying to assist Standard bank with two abandoned vehicle on my client's premises. I called Cape Town and the lady actually didn't even listen. Told me to proceed to open a case with the SAP. It's not even my property and then I tried to obtain the services of management. That was even worse. I was sent from the Johannesburg branches all around to legal and back to Cape Town. I am trying to return their property in order to make their damage less and solve their problem, but NO!!! Since when have Standard bank become so useless and sent people around I am not even their vehicle and asset client, but just a person trying to assist.