No assistance

<p>I need to link accounts and was informed 2 weeks ago to send a secure msg via internet banking, which i did. To date i have had NO response or assistance. So i called the call centre again and no1 is able to assist me doing so. I then end up speaking to a Liesel who shows no remorse and doesnt bother to listen to my concern. So why did i move to Standard bank in the first place? Should never have made such a dumb move...</p>