AS
Agnes S
1 reviews | Active since Jul 2020
09 Jul 2020, 09:07
NO ASSISTANCE!
THIS ID MY THIRD COMPLAINT TO STANDARD BANK THE PAST WEEK. I have logged my complaint in the 02/07/2020 and then did a follow up on the 07/02/2020 but no feedback with regards to my query is bring provided. You are debiting money from my account without my permission but now you don't have the decency to assist me in sorting out the mess that was created. The money bring deducted is money that I did not budget for and need it to take care of my family during this difficult time. I expect a call today or I will take the matter further!
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Standard Bank's replyOfficial
09 Jul 2020, 12:11Hello Agnes
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply09 Jul 2020, 12:11
Official
Hello Agnes
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***