No appreciation for real life situations

Gosh Standard Bank can I enlighten you to the fact that there are many bodies out there that do NOT function like a business! There are many NPO's who function from committee's who are elected into office EVERY YEAR. And EVERY YEAR at the change over there is a complete nightmare changing the bank account into a different persons hands. You dont change over the beneficiaries so we have to set them all up over again, you dont check all the linked accounts so now after spending hours at the bank we have come back AGAIN. For heavens sake cant you just allow the login and contact details to be amended for the sign in and just leave everything else the same!!!!