RS
Reghardt S

1 reviews | Active since Jun 2013

22 Mar 2022, 15:03

No answer on call desk after 32 minutes on the line

Today I attempted to get customer service from standard bank but it was not available.

I was on the line for 32 minutes, but no one answered. Approximately every 15 minutes it resets and you end up back at the start of the queue.

I did not have the time to see if one could wait indefinitely for customer service from standard bank.

I suggest avoiding doing business with this bank.

0
Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2022, 21:06
Official
Hello Reghardt

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
   
   
 Kind Regards 
 
 Standard Bank Help Centre
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