TS
Thabang S
1 reviews | Active since May 2011
08 May 2020, 14:01
No answer on call centre lines !!!
I have holding the line for Standard Bank for over 30 minutes for the past two days, I ended up dropping the line because I was running out of airtime, I sent a call back request on their website on Monday and to date no one has called me. Poor customer service I must say
I need to speak to someone in the Vehicle Finance department, I am an existing client and have a urgent matter that I need to discuss
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Replies (1)
Standard Bank's replyOfficial
08 May 2020, 16:35Dear Thabang
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply08 May 2020, 16:35
Official
Dear Thabang
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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