CP
Charnay P
1 reviews | Active since Sept 2015
11 Aug 2025, 07:04
No answer, no feedback
I've emailed Standard bank on the 04th of August 2025 to notify them I'm going overseas. I have received an email stating "a ticket was received" and my ref number is reference number is ***8. 7 Days later and still no phone call or email was received. I am a private banking client, but the service I'm receiving is appalling. I Also need to know about overseas insurance. Can you please email me back in order to finalise my enquiry as i CANNOT answer phone calls during the day. Jk Burness ***
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Standard Bank's replyOfficial
11 Aug 2025, 07:21Dear Charnay,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Kindly provide us with more information on what assistance you require.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Kindly provide us with more information on what assistance you require.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Aug 2025, 07:21
Official
Dear Charnay,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Kindly provide us with more information on what assistance you require.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Kindly provide us with more information on what assistance you require.
Kindest regards,
Standard Bank Hello Peter Team
***