LM
Loretta M
1 reviews | Active since Jan 2019
01 Jul 2024, 21:10
No answer from ***** line.
Suspected ***** on account. I want confirmation before blocking my Corporate card. Support desk/***** line does not answer. 1. First attempt held on for over 20min 2. Then sent mail via app. 3. Tried again and no answer for over 25 minutes. What the hell is going on It is now 9.09 and I hold you responsible for any problems.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Jul 2024, 06:50Dear Loretta
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2024, 06:50
Official
Dear Loretta
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Loretta M's updateReviewer Update
02 Jul 2024, 09:46Total ******* -09:45 and no contact, STILL NO ANSWER ON YOUR ***** LINE THIS MORNING 10MIN AND STILL LISTENING TO RECORDED MESSAGES.
LM
Loretta M's update02 Jul 2024, 09:46
Reviewer Update
Total ******* -09:45 and no contact, STILL NO ANSWER ON YOUR ***** LINE THIS MORNING 10MIN AND STILL LISTENING TO RECORDED MESSAGES.
Standard Bank's replyOfficial
02 Jul 2024, 09:49Dear Loretta
Please note that our team will be in contact with you.
Kindly be on the look out for further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Please note that our team will be in contact with you.
Kindly be on the look out for further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2024, 09:49
Official
Dear Loretta
Please note that our team will be in contact with you.
Kindly be on the look out for further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Please note that our team will be in contact with you.
Kindly be on the look out for further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***