JT
JOHN T

1 reviews | Active since Jun 2009

09 Apr 2019, 12:17

NO ANSWER FROM CALL CENTRE FOREVER ON HOLD

Have been trying the whole morning to get Standard Bank to answer their Home Loan Call Centre *** From 09h00 to now all you get is "please note we are experiencing high call volumes" and being on hold for over 15 minutes!!!

Pathetic service

0
Replies (2)
Standard Bank
Standard Bank's reply09 Apr 2019, 12:43
Official
 Hi John

Thank you for posting a comment. 

One of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
*** 
JT
JOHN T's update09 Apr 2019, 12:53
Reviewer Update
I was told the same thing on 20 March. STILL NO RESPONSE FROM STANDARD BANK