gA
garth A

1 reviews | Active since Mar 2018

01 Apr 2019, 09:59

no answer form call centre

been trying most of Friday and again this morning to get through to your call center, i am in the process of applying for a card and cant move forward with the application. i was looking to move form FNB to your bank but clearly this is a mistake.

0
Replies (3)
Standard Bank
Standard Bank's reply01 Apr 2019, 10:31
Official
 Hi Garth

Thank you for posting a review.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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gA
garth A's update02 Apr 2019, 14:41
Reviewer Update
its now Tuesday afternoon and no call from anyone. i even tried AGAIN this morning to contact your call center and still no one answered my call. this customer service is a joke. how does anyone actually bank with you standard bank?
Standard Bank
Standard Bank's reply10 Apr 2019, 08:09
Official
Dear  garth abrahams 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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