LH
Leah-Ann Harris

1 reviews | Active since Jul 2021

25 May 2023, 13:36

No answer!

It is at all possible to actually speak to a banker over the phone. I have called 4x only to leave a message for 2x return calls and an option to hold for going onto 20 minutes. No return calls either. Can someone please contact me? Pathetic service.

0
Replies (3)
Standard Bank
Standard Bank's reply25 May 2023, 13:54
Official
Hi Leah-Ann

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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LH
Leah-Ann Harris's update25 May 2023, 13:57
Reviewer Update
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Standard Bank
Standard Bank's reply25 May 2023, 14:36
Official
Good day Leah 

Thank you for writing back to us.

We will be in touch with further feedback.

Have a great day further.

Kind Regards
Standard Bank Hello Peter Team
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