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christy D
1 reviews | Active since Jul 2012
30 Dec 2018, 12:45
No answer about completed loan application
I have been trying to get a hold of someone to tell me if my loan will be paid to me anytime soon. I have completed all the forms and been into the bank etc and I have had no response. I have phoned the call centre and sit for 20mins and no answer. I am quite desperate to get the money and have had no response to emails and calls. I need an answer asap because this is quite urgent.
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Standard Bank's replyOfficial
31 Dec 2018, 05:17 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre
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Standard Bank's reply31 Dec 2018, 05:17
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre
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*** (fax)
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*** (fax)
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