AK
Allen K

1 reviews | Active since May 2013

27 Jan 2016, 13:14

No Answer !!

I have a Claim open for a burst Geyser and subsequent damages with Standard Bank Home Insurance.<br> The geyser has been replaced, but the subsequent paint and repair damages still need to be done.<br> I have been trying for 3 DAYS now to your Call Centre, as it seems my entire Claim is now standing still and NO feedback.<br> Is this so-called Service what I get for paying hundreds every month in Premiums for Insurance ???<br> This is pathetic.

0
Replies (1)
Standard Bank
Standard Bank's reply28 Jan 2016, 10:56
Official
Hello allenk,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,