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Please urgently advise as I have held on for your call centre number for 54 minutes&been transferred between 4 different consultants & repeated myself over & over and no one seems to be able to assist me.Plain & simple-I've got an access bond facility linked to my homeloan & cheque account whereby I transfer money into my bond and vice versa on a monthly basis.This has always worked.However since 18/03/2015 I have noticed that my banking/internet app has not been updating any of my transferred amounts.On 18/03/2015 I transferred R900,25/03/2015 =R1000 & another R1000 on 07/04/2015. If I log in it displays R0.00 funds?Please advise as I was told by the call centre it can take up to 10 days to reflect.Now this does not make sense.Not from same bank.I get no responses from e-mails,only automated responses.All I want to know is when will this be fixed?Is there something wrong with standard banks internet/cellphone apps?As a client I need to get service,not be transferred in the hope that someone eventually will be able to help me.Will you help prestige clients?Advise how I become one if I'm an existing client earning over a threshold of R25000? Maybe then I will receive some service?