TM
Tebogo M
1 reviews | Active since Aug 2017
31 Aug 2017, 19:42
No Answer
I need to stop my card it was taken by a ABSA ATM, I have been calling the call center ( ********** 017, ********** 600, ********** 520, ********** 000 and ********** 701) since the card was taken around 5:30 by the ATM to no avail, please assist ASAP. I have called the call centre on numerous occasions, i have spent around R150 already just to be put on hold until my airtime is depleted .
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Replies (3)
Standard Bank's replyOfficial
01 Sept 2017, 03:57Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply01 Sept 2017, 03:57
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
06 Sept 2017, 09:14Dear Mr Mooi
Thank for taking the call and confirming that the matter was resolved.
Regards,
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply06 Sept 2017, 09:14
Official
Dear Mr Mooi
Thank for taking the call and confirming that the matter was resolved.
Regards,
Complaint Resolution Centre
***
Best regards,
Standard Bank's replyOfficial
06 Sept 2017, 09:14Dear Mr Mooi
Thanks for taking the call and confirming that the matter was resolved.
Regards,
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply06 Sept 2017, 09:14
Official
Dear Mr Mooi
Thanks for taking the call and confirming that the matter was resolved.
Regards,
Complaint Resolution Centre
***
Best regards,