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Cheryl H
1 reviews | Active since Mar 2009
05 Dec 2021, 12:48
No accountability or responsibility for ***** from Standard Bank
I wrote last week regarding the treatment of my father-in-law. I received a generic, noncommital reply regarding sending me a email requesting more details. Guess what no email came and we are still no closer in sorting out this matter!!! In August 2021 my Dad had his entire savings taken out of his BANK ACCOUNT. Standard Bank and its ***** division do not Care and are quite apathetic in general. Next stop is the Ombutsman because obviously something is very wrong here.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Dec 2021, 16:12Dear Cheryl H
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply06 Dec 2021, 16:12
Official
Dear Cheryl H
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
09 Dec 2021, 13:41Dear Cheryl H
Thank you for posting your comment.
Please can you respond to the e-mail sent to you.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
Please can you respond to the e-mail sent to you.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply09 Dec 2021, 13:41
Official
Dear Cheryl H
Thank you for posting your comment.
Please can you respond to the e-mail sent to you.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
Please can you respond to the e-mail sent to you.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***