NS
Nkhensani S

1 reviews | Active since Jan 2024

06 Jan 2026, 11:07

No accountability

Due to incomplete information supp**** to DSV, the delivery of the parcel was delayed. Despite this, there was no accountability taken and no support offered to escalate the matter with DSV to resolve it promptly. This level of service is extremely disappointing, particularly for a private client.

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Replies (1)
Standard Bank
Standard Bank's reply06 Jan 2026, 11:38
Official
Dear Nkhensani,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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