GK
Garth K

1 reviews | Active since Mar 2015

10 Mar 2015, 07:49

No Access Whatsoever To My Own Money

On Sunday, 08-03-2015 at 11h17, I made my way to University of Zululand's Standard Bank ATM as per usual to withdraw money from my account. As soon as I punched in my ATM pin, I received a 'Sorry' message & my card returned with the following message on the information slip:<br> <br> \WE CANNOT PROCESS YOUR REQUEST. THE ACCOUNTS LINKED TO THIS CARD ARE CURRENTLY NOT AVAILABLE FOR TRANSACTIONS. IF YOU WISH TO QUERY THIS TRANSACTION

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Replies (1)
Standard Bank
Standard Bank's reply10 Mar 2015, 10:33
Official
Hello garthy11,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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