No access to my money

Last week 26 Sat I went to standard bank to tell them that i will be travelling to Sweden and the consultant told me to call their travel call centre so i did so and i spoke to a lady that asked when will I be travelling and how long i will be travelling so i told her and she asked me a few questions then she said she had noted it down and i didn't get what that meant no one advised or said anything abt a travelling card so i assume the whole purpose of letting your bank is not to find yourself in compromising position as i am in as it happened that my wallet got ****** with my card when i call to block the cards and find the way forward i am told that i will not be getting sent a card as i don't have a travel card nor credit or cheque card and i will only have access to my account when i am back in SA which is in 2 months time how am i suppose to live for 2 months without my finances what ******** is that what am i suppose to eat i must now become a beggar because of not being told the right information by standard bank staff