Nkululeko Sithole Not Attending to my *****y

I requested a letter of payment to proof to another company that the loan amount payed up last year has been settled, However You Nkululeko Sithole (Mr) |Hello Peter Resolution Specialist failed to provide me with a letter despite numerous emails sent through,<br> <br> Its not my fault that your bank doesnot do thier job, and not update payments on ITC, This sort of behaviour by the bank i pump R12000, of my salary every month is ********, <br> <br> I want a letter immedaitley so that i can apply for credit at other institutues<br> <br>