NM
Nils M

1 reviews | Active since Apr 2020

22 Aug 2022, 22:04

Nils Molzen

I have just experienced the most terrible ordeal . I wanted to close my credit card facility of long standing but very very seldom used. As this could not be done at the George Branch I was informed it had to be done via the call center !!! WELL the this was a absolute disgrace and a experience which I never want anyone to be subject to. Luckily I have a ref number should STANDARD BANK want to play the tape recording of this disgraceful episode. It does not warrant even a star.⁸

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Replies (1)
Standard Bank
Standard Bank's reply23 Aug 2022, 07:39
Official
Hi Nils

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***