TV
Tanya V
1 reviews | Active since Jul 2016
27 Apr 2020, 11:44
Nightmare contunues
So the nightmare continues. My vehicle payment, credit card and overdraft are due in a few days and nothing has been changed to accommodate me for a payment holiday. I received an email that I've been approved but on my internet Bank nothing has been changed. I'm very disappointed in standard bank. I look after my credit profile and always pays my accounts. I have credit life (which I can't use) on all my debts with Standard Bank. MFC and Wesbank approved me and update by accounts within 48 hours.
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Standard Bank's replyOfficial
28 Apr 2020, 00:17Hello Shannelle
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply28 Apr 2020, 00:17
Official
Hello Shannelle
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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