Nightmare - Communication Channel

Item: Standard Bank
Rating: 1
Author: Ver R

Keep sending me documents that i cannot download, first my homeloan statements now my IT3 certificate. How must I download this document if I do not have internet banking, which is required. Send me the IT3 certificate urgently to file my tax return. How many times should I raise this with you!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

14 Jul 2020, 16:13

Dear Sume

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre******

Standard Bank's reply14 Jul 2020, 16:13

Official

Dear Sume

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre******

Standard Bank's replyOfficial

24 Jul 2020, 12:53

Dear Sume

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply24 Jul 2020, 12:53

Official