KS
Kelvin S
1 reviews | Active since Apr 2024
27 Apr 2024, 12:10
Nightmare
Just have a real nightmare with this bank, now my card not working and told need to call back tomorrow. Without money and bank not willing to help
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Apr 2024, 12:20Hi Kelvin
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply27 Apr 2024, 12:20
Official
Hi Kelvin
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
KS
Kelvin S's updateReviewer Update
30 Apr 2024, 13:41Wow it now Tuesday, still waiting for someone to contact me, now have to go sit in a branch for an hour or so and bet they going to put me on phone with the nightmare call centre 🙄
KS
Kelvin S's update30 Apr 2024, 13:41
Reviewer Update
Wow it now Tuesday, still waiting for someone to contact me, now have to go sit in a branch for an hour or so and bet they going to put me on phone with the nightmare call centre 🙄
Standard Bank's replyOfficial
30 Apr 2024, 13:52Good day Kelvin
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Apr 2024, 13:52
Official
Good day Kelvin
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***