1 reviews | Active since Nov 2016

07 Dec 2023, 14:31

***** nightmare

I was **********, *****ulently , with a solar system and opened a case with the police. They proceeded and obtained permission, from the court, to request relevant information from the bank. When I queried progress, some time later, I was told that Standard Bank was not providing them with the requested information. I then phoned the bank's ***** department requesting what teh problem was. I was told that I should not have reported it to the police but rather to them, but they would look into it. That was on 11 September and to date, after numerous phone calls, where they denied any knowledge of my case, and that they would get back to me, I am still waiting.😖😖😖 The police have now stopped the case as they have no information. The *****ster has now caught another 6 people, all thanks to Standard Bank

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Replies (3)
Standard Bank
Standard Bank's reply07 Dec 2023, 14:39
Official
Dear Peter

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply12 Dec 2023, 13:54
Official
Dear Peter 

Our team has responded via email.

Please review and respond accordingly.

Have a great day further.

 Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply14 Dec 2023, 12:36
Official
Dear Peter 

Thank you for taking our call.

Oure team has sent you an email, kindly review.

Please reach out to us should need further assistance.

Have a great day further.

 Kindest regards
Standard Bank Hello Peter Team 
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