1 reviews | Active since Sept 2016
Night-time ******* 3 times in a row
Used the ATM 3 times at Gonzos in Plumstead only to get the following erro TRANSACTION DECLINE 03: Invalid merchant YOUR ACCOUNT REFLECTS THE DISPENSED AMOUNT
3 times I used the ATM . 3 errors No money given
Whose fault is this ? You or gonzos ? If it's gonzos - why didn't they put up a sign `no money in ATM' ?
I'm not paying bank charges/atm charges for a faulty ATM.
There's money in my account yet your ATM gave me nothing.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***