LJ
Liezel J

1 reviews | Active since Feb 2018

10 Aug 2018, 15:22

NICE ONE STANDARD BANK - PATHETIC

So my wife paid R40k over to my Standard Bank account from her Standard Bank account and it's still not reflecting into my account. Terrible. I needed this money while in Johannesburg and couldn't use it - because it is NOT AVAILABLE!! My wife then had to get the bank to make an immediate transfer to a supplier costing her R370 just because the money is not available on my side. This is unacceptable and not the first time it is taking forever for money from Standard Bank to Standard Bank to reflect. I am changing banks. Pathetic.

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Replies (1)
Standard Bank
Standard Bank's reply10 Aug 2018, 16:16
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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