FN
Freddie N

1 reviews | Active since Nov 2016

13 Aug 2021, 10:19

Newmarket Mall Terrible

Standard Bank Newmarket Mall Alberton, must be one of the worst organised Banks ever, since the main branch in cbd closed down everyone is using Newmarket Mall branch, when you go there you wait an hour plus for a ATM, you go there to enter the branch with two tellers over an hour, general enquiries you wait over an hour, now i have old age pensioner that needs a new card, he cant stand with his oxygen bottle in the que for so long, cant beleive that Standard bank cant call the customer to arrange a drop off

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Replies (1)
Standard Bank
Standard Bank's reply14 Aug 2021, 01:12
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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