1 reviews | Active since Nov 2016
NEW TO THE BANK AND ALREADY ANGRY
<p>Simple. I went to apply for a credit card at this bank. A very good consultant helped me with all the services from opening all the accounts. But i was called to come get my credit card which i had my mind changed due to personal reason. I therefore did not take it or even sign for the card. Then a month or two after i receive a message *i quote* "Still no paym since hand over on STD Bank acc. Pay into acc ********** 3**********75 using ref 8********87 or call ********** 222/reply to SMS" So today my account was debited with R150 for something i have never seen or used. Someone please sort this out as i have been on the call today the entire day trying to call their centre without respond. what kind of a bank it this that never answer calls.</p>
Good day Mahlogonolo Mashabela
Thank you for your posting.
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We await your response.
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Complaint Resolution Centre
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Good day Mahlogonolo Mashabela
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Mahlogonolo Mashabela
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Mahlogonolo Mashabela
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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this bank hasnt dealt with my issue or should i say it hasnt made any folloup with me
this bank hasnt dealt with my issue or should i say it hasnt made any folloup with me
So i received a call from some collection company saying im being blaclisted for owing a credid card i never had. All thanks to standard bank. Even after they said they dealt with the matter
So i received a call from some collection company saying im being blaclisted for owing a credid card i never had. All thanks to standard bank. Even after they said they dealt with the matter
Dear Miss Kgwale
Kindly refer to the email correspondence sent to you yesterday which confirms that the matter has been addressed.
Should you have any further concerns you can contact the writer.
Thanks,
Complaints Resolution Centre
***
Dear Miss Kgwale
Kindly refer to the email correspondence sent to you yesterday which confirms that the matter has been addressed.
Should you have any further concerns you can contact the writer.
Thanks,
Complaints Resolution Centre
***
Dear Miss Kgwale
Kindly refer to the email correspondence sent to you yesterday which confirms that the matter has been addressed.
Should you have any further concerns you can contact the writer.
Thanks,
Complaints Resolution Centre
***
Dear Miss Kgwale
Kindly refer to the email correspondence sent to you yesterday which confirms that the matter has been addressed.
Should you have any further concerns you can contact the writer.
Thanks,
Complaints Resolution Centre
***