new security questions are not meant to help the customer

Extremely disappointed with Standard Banks service. Whoever, came up with the idea of random selection of security questions which are mostly not even related to us, or dating back I dont knoe how many years, needs to be fired. This is not Simpler, Better, Faster, more like Moving Backward. Being a busy person who does not have the time to go into the branch, I prefer used electronic banking which sometimes involves calling the call centre. I do not have the time for the consultant to tell me that my impertinent set of questions were incorrect and a new set needs to asked. I will be closing my accounts, Thank you Standard Bank as a former employee I will no longer be patriotic to your brand. Hi FNB, 'Yes, you can help me!!