New ****, take money when people order online and tell businesses that customer has no money, charge customer for declined transaction and wait weeks to return their money.

Ordered from checkers 18th May. I had money in my account. Bank took the money but according to checkers there was an issue with the transaction and order was cancelled. The bank want to take week to return money it took seconds to take. I pay R220 for prestige banking which is useless, they did not help. Okay as on hold for 44 minutes today the 24 th of May and Gugu dropped my call without giving me a solution. Any next few days I will be looking into moving my bond, loan and changing banks. I hope they return my money today so I have it by the time I let them know that I am cancelling everything with them. ***2 Ref for one of the emails sent, not that you going to do anything about it as always. Oh , please also return R8.50 you charged me for declined transaction when you had already taken my money. Thank you for nothing.how many do you **** by charging 8.5 when you already took money that the person was trying to use for that same transaction. Genius, I will give you that. Finding new ways to make more money off your customers. Really genius