cH
claudia H
1 reviews | Active since Jul 2012
09 Apr 2016, 13:20
New internet banking site
I am trying to use the new Standard Bank internet banking site. <br> To link my old profile to the new one, I need to enter my card number, CSP and password. My CSP is 6 digits long, Standard Bank allowed me to choose a 6 digit CSP on the old site and its been working for years. When I try to link the old site's profile to the new one, I get a validation error on the CSP field, saying that this field can only be 5 digits long. Who the hell designed this?!
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
11 Apr 2016, 08:22Hello C13570,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 Apr 2016, 08:22
Official
Hello C13570,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
