1 reviews | Active since Jun 2010
New Internet Banking App is *******
Standard Bank - your new Internet Banking app is *******. There is literally no benefit to the customer in using it and it breaks all the time. I was forced to move over to the new internet banking and I hate it. I had to change my internet banking password, the one I've used for 25 years. Today I forgot and entered the old one twice. Then I tried to remember what the new one was and was locked out. Now I have to go to a branch to sort it out!! And my ATM pin is also blocked. This isn't convenient. I think it's time to change banks.
Dear Linda
Thank you for posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Linda
Thank you for posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Linda
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Linda
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
