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FR
Frans R

1 reviews | Active since Jul 2011

18 Dec 2024, 08:28

New Identification

I received a new id card from home affairs and sent STB the new copies for identification please update my photos for verification in order for me to open an account online

0
Replies (14)
Standard Bank
Standard Bank's reply18 Dec 2024, 08:49
Official
Dear Frans 

Thank you for flagging this matter with us.

Please note that our team will review this matter and we will reach out to you.

Kindly  be on the look out for further feedback.

Kind regards
Standard Bank Help Centre
***



Best regards,

FR
Frans R's update18 Dec 2024, 12:56
Reviewer Update
Could not verify Again
Standard Bank
Standard Bank's reply18 Dec 2024, 13:48
Official
Hello Frans,

This matter is receiving our attention.

Please be on the look out for further feedback.

Sorry for the inconvenience experienced.

Thank you

Kindest regards, 
Standard Bank Hello Peter Team 
*** 

Best regards,

FR
Frans R's update18 Dec 2024, 13:53
Reviewer Update
I already opened up a savings account with another bank it was too much of a hastle to open a account with Standard bank
FR
Frans R's update18 Dec 2024, 14:10
Reviewer Update
Please resolve the issue
FR
Frans R's update18 Dec 2024, 14:18
Reviewer Update
How am i supposed to continue and link a card if i don't have a card and cant verify on the app
FR
Frans R's update18 Dec 2024, 14:32
Reviewer Update
Yes but the account has to be open for me to get a card
Standard Bank
Standard Bank's reply18 Dec 2024, 14:34
Official
Hello Frans,

We have request a sales agent to reach out shortly.

Please be on the lookout.

Kind regards
Standard Bank Hello Peter Team
*** 

Best regards,

FR
Frans R's update18 Dec 2024, 15:17
Reviewer Update
No sales agent yet
FR
Frans R's update18 Dec 2024, 15:53
Reviewer Update
WE COULD NOT CONFIRM YOUR IDENTITY Please call the support tem for assistance
FR
Frans R's update18 Dec 2024, 18:02
Reviewer Update
WE COULD NOT CONFIRM YOUR IDENTITY
Standard Bank
Standard Bank's reply19 Dec 2024, 07:11
Official
Dear Frans

We humbly apologize for the delay.

We will follow up with our Sales team and we will be in touch.

Kind regards
Standard Bank Hello Peter Team
*** 

Best regards,

FR
Frans R's update19 Dec 2024, 11:14
Reviewer Update
Authentication failed
Standard Bank
Standard Bank's reply19 Dec 2024, 14:37
Official
Hello Frans,

Thank you for taking our call, please await a call from our sales team 

Kind regards
Standard Bank Hello Peter Team
*** 
 

Best regards,