LB
Leoni B

1 reviews | Active since Sept 2011

02 Mar 2015, 17:42

New FICA regulation or lost documents?

I have received three sms's from Standard Bank informing me that I need to FICA my account. I ignored the sms's as I have not app**** for any new account, loan etc. which would warrant me to FICA my accounts. On the 28th February 2015 I noticed that Standard Bank just froze my accounts? I went to the bank to \comply"with their regulation"

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Replies (1)
Standard Bank
Standard Bank's reply04 Mar 2015, 07:33
Official
Hello lvanbuuren,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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