New client registration process bad & poor service

I went to Cape Standard bank approximately 2 Months ago to open a new account & what a disaster.<br> I provided all the information they required,however after almost 3 weeks the bank account was not verified as they could not verify the company I work for (the company I work for is on the JSE).<br> While they were apparently trying to verify my company no feedback was provided.One of the things standard bank offers is debit order switching,what a FAIL.<br> My information for my debit orders was provided 2 months ago & none of it was done.When I called the call centre they informed me that I was misinformed as Standard Bank does not offer this service.By now my frustration had escalated & I started doing my own investigation & found out that Standard bank had only switched 1 of my 3 debit orders.<br> Another issue I experienced at Cape gate was that the consultant completed 1 of the forms incorrectly & called to ask if they could have someone bring it to my workplace.How unprofessional,my personal information was on this document & their consultant was walking around with it as if it was a piece of toilet paper.<br> There are too many issues to list, I am an overall disappointed NEW customer.