New client - Card not activated!

I am a brand new client with Std bank - went in yesterday to Irene to open a Tax free savings account to transfer R2500 into it monthly from my FNB account. I have been with FNB for over 15 years and am a premier account holder with them.<br> I thus thought it would a good idea to diversify my portofolio. The sales consultant completed the forms etc and stated that because i needed online banking access to transfer into and out of the account i would need a card! This sounded silly to me - anyway he also told me that i would be able to go into the account online after 7 yesterday. I couldnt! I tried again this morning and called your call center who then transfer me to a number where no one picks up the phone! Now if Std Bank treats a brand new prospective client that wishes to invest with them like this how do they treat their existing client!!! Can someone help me??!!!