New Cheq Acc

<p> </p> <p>My name is Clint, I recently app**** for a new cheq acc. I received my card a week back but what I am experiencing is all bad. Firstly I am unable to purchase online, I contacted the customer care numerous times and visit my nearest branch but no one can help me. The businesses can’t debit because they can’t get authorisation from my bank and the exp date and cvv is wrong, but it’s on my card.</p> <p>Secondly I have two debits on my account, but after I got notified by both companies they can’t debit my acc due to authorisation needed from my bank, I went to draw the money and pay them cash. The next day I received a sms notification that both debits went off the previous day but it didn’t but on my bank statement it showed it did. So that means I paid my debits twice. Yes I need to contact those two companies to get my money reversed but the fact that my new cheq acc is in a minus after a month is shocking and all this because of late notification and to put the cherry on the cake I was debited now with an Honoring Fee of R130.</p> <p>Ok so my notifications are delayed, I can accept that but why did the bank allow me to draw the money in the first place if my acc was already in a minus. So I drew money I never had!! And NO I do not have an overdraft.</p>