1 reviews | Active since Oct 2016

20 Sept 2019, 12:30

New card application

I've been sent from pillar to post can someone assist why is it a mission to apply for a new card you guys don't even call back as promised so disappointed with the service

0
Replies (2)
Standard Bank
Standard Bank's reply21 Sept 2019, 04:26
Official
Hello Nonhlanhla, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Oct 2019, 10:02
Official
Dear Nonhlanhla Nhlengethwa

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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