GD
Glenda D
1 reviews | Active since Dec 2018
29 Jul 2025, 15:06
New Business banking online an abomination
I have been with Standard Bank for 44 years and have several accounts with them. Their new business banking online platform is a joke. It's not user friendly, looks awful, has all sorts of blocks popping up. I have tried logging into my normal online banking today and can't access certain features. After 1 and a half hours on the phone with them, I was told that they are migrating me to the new online banking platform. This is against my will. I will not work on that abomination and will have no choice but to move my home loan, business and personal accounts to another bank that takes their clients needs into account.
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Replies (1)Standard Bank's replyOfficial
29 Jul 2025, 15:26Dear Glenda
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jul 2025, 15:26
Official
Dear Glenda
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
