LS
Leon S

1 reviews | Active since Jun 2016

18 Feb 2019, 13:49

New Application ....... Silence

So app**** for a new Credit Card on 12 February. - ""Congratulations you qualify for a new Credit card"" - - Request was made to upload documents and that was done.....

........ and that was where it stopped. No further communication for Standard Bank

So I phoned today, was on hold for 22 minutes and all they did was take my details to escalate

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Replies (1)
Standard Bank
Standard Bank's reply19 Feb 2019, 01:14
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Niyaaz Jardine  Complaint Resolution Centre
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