NEW ADDRESS STILL NOT UPDATED

On several occasions at different service points including Northcliff branch, Prestige Office and via email, I confirmed my new address as well as supp**** FICA docs to prove it, BUT still my cheque and card statements show two different OLDER addresses.<br> <br> This is not worth Prestige service and my additional monthly fees, this is totally unacceptable:<br> <br> Find my updated details and amend my details for ALL: cheque, savings, loan and credit card accounts<br> Also I demand an apology letter with the MD's signature on it.<br> <br> N.B.DO NOT call me to tell me you got my complaint, fix it and then call me to confirm with updated statements that its done!