1 reviews | Active since Jul 2011
NEW ACCOUNT NOTIFICATION
On April 2 2015 I opened a new cheque account with Standard bank. The person helping me informed me that it would take 14 days for my card to be sent to my nearest Standard bank branch and that they would notify me when to collect. On April 24 2015 I contacted Standard bank to esquire about my account as no one contacted me yet. I was told that they will follow up with the branch and let me know. On April 28 I contacted Standard bank again, and again they told me that they would follow up and let me know. Today, the 4th of March 2015, I still have had no feedback from Standard Bank! If this is the level of Customer service I can expect from Standard bank in the future, please cancel my account and NEVER contact me again!
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
