DB
Danie B
1 reviews | Active since Nov 2019
03 Nov 2019, 09:16
New account not working.
Hi. I opened my account online and went in on Saturday to activate my account an fetch my card at the Silverton branch. I still can not make any payment and my card does not work. It is embarrassing if your card declines everywhere. Please can this be fixed. I can not go to a branch again as my times at work is way too long. I had to take off on Saturday just to fetch my cards and get everything done. Please email me with a solution.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Nov 2019, 03:20Hello Danie
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
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Standard Bank's reply04 Nov 2019, 03:20
Official
Hello Danie
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
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Danie B's updateReviewer Update
04 Nov 2019, 13:13Hi. I still have had no reply and it is getting rather urgent. Please email me with a solution.
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Danie B's update04 Nov 2019, 13:13
Reviewer Update
Hi. I still have had no reply and it is getting rather urgent. Please email me with a solution.
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Danie B's updateReviewer Update
04 Nov 2019, 16:42It is the end of the day and no email contact. It is really disappointing. I did all I needed to do and because some consultant at a branch did not do their part I have to suffer.
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Danie B's update04 Nov 2019, 16:42
Reviewer Update
It is the end of the day and no email contact. It is really disappointing. I did all I needed to do and because some consultant at a branch did not do their part I have to suffer.