JK
Jeroen K
1 reviews | Active since Nov 2017
27 Mar 2019, 11:22
New account blocked.
App**** for an account with standard bank last year. Went to collect the card with all paperwork and a certified ID copy. The ID copy was not accepted. Fine. When i finally had found my ID i went back FICA'd the account but the card had been destroyed. The branch would order me a new card.
6 weeks later after having just spent an our on the phone, i find out that i now have 2 standard bank cheque accounts, 2 cards and both are blocked. Clearwater do not answer their phones, and i do not have the time to drive up and down to the branch all the time.
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Replies (2)Standard Bank's replyOfficial
27 Mar 2019, 11:50 Hi Jeroen
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply27 Mar 2019, 11:50
Official
Hi Jeroen
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of the consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
JK
Jeroen K's updateReviewer Update
28 Mar 2019, 09:09Hi, Will this be today still?
JK
Jeroen K's update28 Mar 2019, 09:09
Reviewer Update
Hi, Will this be today still?
