MN
Margaux N
1 reviews | Active since Aug 2009
23 Feb 2016, 14:51
New Account
I app**** online for a Prestige Bank Account on the 8th February. I was approved and told my card would be couriered to me within three days of me emailing them my last three months payslips, which I immediately did.<br> No feedback. I emailed them to follow up and received a response addressed to the incorrect person. Sent yet another follow up and no response. Over two weeks since I app**** for my card and I am still waiting...
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Replies (1)Standard Bank's replyOfficial
24 Feb 2016, 09:41Hello mneedham,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply24 Feb 2016, 09:41
Official
Hello mneedham,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
