WK
Willem K

1 reviews | Active since Jul 2021

15 Nov 2024, 07:29

Never use standerbank as your bank rather use any bank diffrent

Good morning

I will never recomend keywest branch in standerbank as i have so much bad experience

I go there to open my MIMO Plus account the consultant just care of do the Sale and never explain to me regarding the fees structure... and now there take a R 100 Honering fees and every time i send a Confirmation of payment i Pay plus the R 115

Then if i was know this i would never mive from fnb as there fees is much cheaper i havent ask them to honering a debit order but there charge me for that.... now i want to close my account there want to charge me more Bank charges and talt me to wait intill everything is clearded up and come back to the branch as im very unhappy with standebank and there keywest branch

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Replies (1)
Standard Bank
Standard Bank's reply15 Nov 2024, 08:01
Official
Good day Willem,

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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