DG
Darron G
1 reviews | Active since Aug 2020
07 May 2026, 11:58
NEVER USE STANDARDBANK
I have been with them for 0ver 20 years and im meant to be a prestige account holder - well its been 2 different bankers they never respond almost like they dont exist, when you increase your credit card limit they will tell you its optional to have insurance but give you no way to opt out and when you then call to opt out you sit on the phone for over an hour to get told you must email someone else!!!!
not to mention when I get through to prestige and tell them I want to change my account they just drop the call - unprofessional and practicing entrapment
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
07 May 2026, 12:03Good day Darron,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 May 2026, 12:03
Official
Good day Darron,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
DG
Darron G's updateReviewer Update
07 May 2026, 12:24I WANT TO CHANGE FROM PRESTIGE TO MYMO!!!!!! WHILE I REASSESS MY OPTIONS
DG
Darron G's update07 May 2026, 12:24
Reviewer Update
I WANT TO CHANGE FROM PRESTIGE TO MYMO!!!!!! WHILE I REASSESS MY OPTIONS
DG
Darron G's updateReviewer Update
07 May 2026, 12:24CAN I DO THIS???? FEELS LIKE IM NOT ALLOWED
DG
Darron G's update07 May 2026, 12:24
Reviewer Update
CAN I DO THIS???? FEELS LIKE IM NOT ALLOWED
Standard Bank's replyOfficial
07 May 2026, 13:06Good day Darron,
Thank you for taking our call.
We would like to sincerely apologise for the breakdown in service.
A reference number for your complaint has been emailed to you.
We remain committed to finding a solution to all of your concerns and will keep you updated throughout the process.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to sincerely apologise for the breakdown in service.
A reference number for your complaint has been emailed to you.
We remain committed to finding a solution to all of your concerns and will keep you updated throughout the process.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 May 2026, 13:06
Official
Good day Darron,
Thank you for taking our call.
We would like to sincerely apologise for the breakdown in service.
A reference number for your complaint has been emailed to you.
We remain committed to finding a solution to all of your concerns and will keep you updated throughout the process.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to sincerely apologise for the breakdown in service.
A reference number for your complaint has been emailed to you.
We remain committed to finding a solution to all of your concerns and will keep you updated throughout the process.
Kind regards
Standard Bank Hello Peter Team
***